Product: Open

To evaluate the use of Ben Simo's usability heuristic for error reporting. Select at least one error you have encountered recently, and use the FAILURE heuristic to evaluate it.

Submit a report evaluating the heuristic.

Descriptions of the heuristic are available here. If you have not had the opportunity to read the post before the session, then I'd recommend just reading the first one to get you started.

Aspects you might consider in the report should include (but are not limited to):

  • Whether the heuristic was useful to you.
  • Were there other items you could add to the heuristic?
  • If there were other items you felt you could add, you may wish to create your own mnemonic for your new heuristic.